CentOS Webpanel Server Managament

Fully Dedicated Staff Plan

Our dedicated staff plan provides "Team" of highly qualified technical people who are Industry recognized and Internationally Certified, The advantage of Dedicated staff is that they will be solely working for your company and keeping the quality of services upfront at every stage. This is equivalent to having your own employees and Infrastructure provided who will work in from our office 8 hours a day. The skills of these system administrators can be used to perform complex technical issues, server management, live chats, installations of customized third-party scripts based on your immediate needs.

Supported Operating Systems
Unlimited Tickets Support
  • Dedicated Support Team ( 4 Technicians )
  • Unlimited tickets ( WHMCS, Kayako or any custom support desk )
  • Tickets escalations fully covered.
Unlimited Tickets Support
Unlimited Tickets Support
  • Full Server Management plan
  • Server Security
  • Service optimization
  • Linux ( Cpanel, Plesk & DirectAdmin) Windows ( Plesk & Helm)
Ticket Response and Resolution Time
Services Optimization
  • Apache
  • IIS
  • MySQL
  • MS-SQL
  • Mail Servers (EXIM, qmail, MailEnable etc...)
  • and many more...
Service Optimization and Tweaks
Basic & Advance Security
  • Server securing and hardening
  • Firewall installation & configurations.
  • PHP Hardening
  • RootKit and root access alerts
  • Re-secure a server after intrusion
  • and many more...
Basic Sevrer Management
Response time 20 minutes as per SLA
  • Initial response within 20 mins to your clients.
  • Routine follow-up with the tickets
  • Escalating tickets to proper department ( Sales or Billing )
  • Pre-Sales support
  • Get necessary details from clients to fix the issues quickly.
Monitoring Services
Communication with Datacenters
  • For Server reboots (Via ticket, Remote Console etc...)
  • Follow-up with the DC for any issues ( Hardware, Reboots or upgrades)
Basic Sevrer Security
24x7 Live Chat support
  • Unlimited Live chat support via ( LiveResponse, CCS, Provide support etc.)
  • Handling most of the issues via Live Chat
  • Escalating sales and billing related chats to the concerned department Weekly or Daily reports
Sevrer Migration and Data Restoration
Weekly or Daily reports
  • Sending ticket reports ( Resolved, Pending and Closed tickets )
  • Weekly server status report ( Disk usages, Security status, Server performances etc)
Disaster Recovery & Post Hack Recovery
24x7 Server Monitoring
  • Techs will be monitoring the server 24x7.
  • Restart services if necessary
  • Fix issues if any of the services have problems
Server log Monitoring
Third Party scripts support
  • Installing, configuring scripts like Joomla, WordPress, mambo and other fantastico based scripts.
  • Server monitoring software like Nagios etc.
  • Advance application installations.
The above awesome package also includes...
Risk Free Trial: 7 days 8 hours only.

Our Support Plan

Our offerings are designed to help you get high quality and cost effective solutions in the simplest possible way for maximizing your investments. Based on the Criticality of a task it is divided into the below support categories:

# Level 1 Level 2 Level 3
Unlimited Tickets Supports check check check
Server Management close close check
Services Optimization close check check
Basic & Advanced Security check check check
Response time 20 minutes close check check
Datacenter Communication close check check
24x7 Server Monitoring check check check
24x7 Live Chat support check check check
Weekly or Daily reports check check check
Third Party scripts support close check check

We Proudly Support

Cpanel, SolusVM, Plesk, Plain Servers, Windows Servers Website Panel and Cloud Control Panels

We Proudly Support